Privacy Policy

1. Who We Are

Padeland by Etheras ("Padeland", "we", "us", or "our") operates the padel club located at Agion Sergiou Kai Vakchou 117, Larnaca, Cyprus. This privacy policy explains how we handle personal data when you visit our website at https://padeland.com.cy or interact with us in person, by phone, or via messaging services.

2. Data We Collect

We may collect the following types of personal data:

• Name and contact details (email, phone number) when you register for an event or enquire about coaching
• Booking information when you reserve a court through Playtomic
• Usage data collected automatically by analytics tools (see Section 5)
• Communications you send us via WhatsApp, email, or contact forms

3. How We Use Your Data

We use your personal data to:

• Process court bookings and event registrations
• Respond to enquiries about coaching, events, or facilities
• Send you updates about events or services you have opted in to receive
• Improve our website and services using anonymised analytics data

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the basis of your consent (e.g. when you submit a form), to perform a contract (e.g. to process a court booking), or to pursue our legitimate interests (e.g. to respond to an enquiry or improve our services). Where we rely on consent, you may withdraw it at any time by contacting us at hello@padeland.cy.

5. Analytics & Cookies

Our website uses Google Analytics 4 to understand how visitors use our site. This service collects anonymised usage data such as pages viewed, time on site, and general location (country level). IP addresses are anonymised before storage. Google Analytics uses cookies — small text files stored on your device — to distinguish visitors. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Third-Party Services

We use the following third-party services which may process your data under their own privacy policies:

• Playtomic — court booking and scheduling platform. See Playtomic's Privacy Policy.
• WhatsApp (Meta) — used for direct communication when you initiate contact.
• Google Analytics — website analytics. See Google's Privacy Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Booking data is retained for up to 3 years for accounting and dispute purposes.

8. Your Rights

Under the EU General Data Protection Regulation (GDPR) and Cypriot data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Request portability of your data
• Lodge a complaint with the Cyprus Commissioner for Personal Data Protection

To exercise any of these rights, please contact us at hello@padeland.cy.

9. Contact Us

For any questions about this privacy policy or how we handle your data, please contact: